Contact us
Customer enquiries
If you are a registered customer, or an SME considering registering for the BBRS, please email hello@thebbrs.org or call us on 0345 646 8825. Our lines are open Monday-Friday between 9am and 5pm.
If you wish to mail correspondence to the BBRS regarding your case, you can contact our customer champions at the following address:
CEDR – Centre for Effective Dispute Resolution
100 St Paul’s Churchyard
London
EC4M 8BU
Careers at the BBRS
Currently, there are no positions available. To enquire please contact hello@thebbrs.org.
Joining the BBRS
Banks wishing to join the BBRS Scheme are able to do so subject to satisfactory completion of an on-boarding process. For more information on the procedure required to do so, please contact hello@thebbrs.org.
