Contact us

If you have any questions relating to the BBRS please refer to our FAQs for more information. If you have any further questions, please contact us using the below options.

Customer enquiries

During the Live Pilot, a limited helpline service will be available Monday-Friday 9am-5pm. Please call us on 0345 646 8825.

Press & media enquiries

Please contact 0845 030 6067 or email