Boost for small businesses as free and independent service for unresolved bank complaints goes live
15 February 2021
Stephen Pegge appointed to the Board of the BBRS
12 October 2020
Stephen Pegge, Managing Director for Commercial Finance for UK Finance, has been appointed to the Board of the BBRS
BBRS publishes further key learnings on journey to launch of new dispute resolution service this autumn
08 July 2020
Live Pilot Interim Findings report
15 May 2020
New complaint resolution service pilot prompts ‘deep rethink’ on case handling – Study flags changes ahead for small businesses