Sally Berlin steps into interim role of Chief Adjudicator at the BBRS

04 May 2022

The Business Banking Resolution Service (BBRS) publishes Post Implementation Review Part 1

28 February 2022

Businesses only have one year left to register unresolved historical banking complaints with the Business Banking Resolution Service (BBRS)

24 February 2022

BBRS begins Post-Implementation Review  

03 February 2022

BBRS releases Second Quarterly Insights Report

28 October 2021

Business Banking Resolution Service Launches Independent and Transparent Liaison Panels

18 August 2021

Mark Grimshaw appointed as interim CEO of the BBRS

26 April 2021

New leadership for BBRS following successful launch

20 April 2021

Scotland’s SMEs bolstered by new service to sort out unresolved banking disputes

19 March 2021

BBRS builds dispute resolution capacity with appointment of Sally Berlin as Deputy Chief Adjudicator

4 March 2021

Senior complaints and regulatory expert, Antony Townsend, appointed to lead BBRS SME Liaison Panel

2 March 2021

Boost for small businesses as free and independent service for unresolved bank complaints goes live

15 February 2021

Stephen Pegge appointed to the Board of the BBRS

12 October 2020

Stephen Pegge, Managing Director for Commercial Finance for UK Finance, has been appointed to the Board of the BBRS

BBRS consultation shows wide demand for new service…

29 September 2020

BBRS publishes further key learnings on journey to launch of new dispute resolution service this autumn

08 July 2020

Live Pilot Interim Findings report

15 May 2020

New complaint resolution service pilot prompts ‘deep rethink’ on case handling  – Study flags changes ahead for small businesses