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Businesses have 6 months remaining to register unresolved historical banking complaints with the Business Banking Resolution Service (BBRS)

10 August 2022

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Sally Berlin appointed as Chief Adjudicator at the BBRS

19 July 2022

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The Business Banking Resolution Service (BBRS) publishes its Annual Report for the period ending on 31 December 2021

31 May 2022

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Sally Berlin steps into interim role of Chief Adjudicator at the BBRS

04 May 2022

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The Business Banking Resolution Service (BBRS) publishes Post Implementation Review Part 1

28 February 2022

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Businesses only have one year left to register unresolved historical banking complaints with the Business Banking Resolution Service (BBRS)

24 February 2022

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BBRS begins Post-Implementation Review  

03 February 2022

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BBRS releases Second Quarterly Insights Report

28 October 2021

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Business Banking Resolution Service Launches Independent and Transparent Liaison Panels

18 August 2021

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Mark Grimshaw appointed as interim CEO of the BBRS

26 April 2021

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New leadership for BBRS following successful launch

20 April 2021

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Scotland’s SMEs bolstered by new service to sort out unresolved banking disputes

19 March 2021

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BBRS builds dispute resolution capacity with appointment of Sally Berlin as Deputy Chief Adjudicator

4 March 2021

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Senior complaints and regulatory expert, Antony Townsend, appointed to lead BBRS SME Liaison Panel

2 March 2021

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Boost for small businesses as free and independent service for unresolved bank complaints goes live

15 February 2021

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Stephen Pegge appointed to the Board of the BBRS

12 October 2020

Stephen Pegge, Managing Director for Commercial Finance for UK Finance, has been appointed to the Board of the BBRS

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BBRS consultation shows wide demand for new service…

29 September 2020

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BBRS publishes further key learnings on journey to launch of new dispute resolution service this autumn

08 July 2020

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Live Pilot Interim Findings report

15 May 2020

New complaint resolution service pilot prompts ‘deep rethink’ on case handling  – Study flags changes ahead for small businesses

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BBRS Reporting Data – as of the close of business 31 August 2022

27 September 2022

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BBRS Reporting Data – as of the close of business 31 July 2022

24 August 2022

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BBRS Reporting Data – as of the close of business 30 June 2022

25 July 2022

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BBRS Reporting Data – as of the close of business 31 May 2022

22 June 2022

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BBRS Reporting Data – as of the close of business 30 April 2022

31 May 2022

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BBRS Reporting Data – as of the close of business 31 March 2022

25 April 2022

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BBRS Reporting Data – as of the close of business 28 February 2022

23 March 2022

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BBRS Reporting Data – as of the close of business 31 January 2022

22 February 2021

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BBRS Reporting Data – as of the close of business 30 November 2021

20 December 2021

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BBRS Live Pilot end report summary

09 October 2020

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BBRS Live Pilot customer focus group findings

29 September 2020

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BBRS stakeholder consultation summary

29 September 2020

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