Routes to Resolution – available options for resolving cases

On Monday 17 May, between 18:00 – 18:45, the BBRS will be holding the second event for registered customers to explain in more detail how we approach cases, and give you some helpful tips. This event will look in more detail at the different types of dispute resolution that can be used, such as mediation and settlement, and give you a better idea of what to expect when going through the processes.

The event will end with a Q&A session. You will be able to submit questions during the session but can also provide a question beforehand in the box below or by emailing hello@thebbrs.org. We will answer as many questions as possible during the event but please note that we may not be able to answer every question we receive.

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