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Mark Grimshaw appointed as interim CEO of the BBRS

26 April 2021

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New leadership for BBRS following successful launch

20 April 2021

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Scotland’s SMEs bolstered by new service to sort out unresolved banking disputes

19 March 2021

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BBRS builds dispute resolution capacity with appointment of Sally Berlin as Deputy Chief Adjudicator

4 March 2021

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Senior complaints and regulatory expert, Antony Townsend, appointed to lead BBRS SME Liaison Panel

2 March 2021

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Boost for small businesses as free and independent service for unresolved bank complaints goes live

15 February 2021

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Stephen Pegge appointed to the Board of the BBRS

12 October 2020

Stephen Pegge, Managing Director for Commercial Finance for UK Finance, has been appointed to the Board of the BBRS

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BBRS consultation shows wide demand for new service…

29 September 2020

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BBRS publishes further key learnings on journey to launch of new dispute resolution service this autumn

08 July 2020

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Live Pilot Interim Findings report

15 May 2020

New complaint resolution service pilot prompts ‘deep rethink’ on case handling  – Study flags changes ahead for small businesses

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