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Dispute resolution
Dispute resolution explained
Case determination
Frequently asked questions
Help and Advice
Special circumstances
Awards
Appeals
Vulnerability
About us
What is the BBRS
Our Board
Our team
Our values
Who’s who
Governance
Corporate structure
Funding principles
Scheme Rules
Participation Deed
News and media
News
Corporate updates
Blogs
Testimonials
Reports
Get in touch
We are now closed to new complaint registrations.
Reports
Categories
Monthly data
Quarterly data reports
Customer satisfaction
BBRS releases Second Quarterly Insights Report
28 October 2021
Read more
BBRS Quarterly Insight Report – October 2021
28 October 2021
Read more
BBRS Quarterly Insights – August 2021
04 August 2021
Read more
BBRS Live Pilot end report summary
09 October 2020
Download
BBRS Live Pilot customer focus group findings
29 September 2020
Download
BBRS stakeholder consultation summary
29 September 2020
Download
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