We help eligible small and medium sized businesses resolve disputes with their bank for free
After we’ve checked it’s something we can help with we’ll look into your complaint
Can we help you?A free and independent service
Find out how-
Our service for small and medium sized businesses is completely free. That's because we charge the banks so everyone can use our service.
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Like other industry schemes, our structure, funding and Scheme Rules ensure our independence.
Participating banks
Here’s who’s taking part
- Barclays Bank
- Danske Bank
- HSBC UK
- Lloyds Banking Group
- NatWest Group
- Santander UK plc
- Virgin Money
Customer testimonials
The BBRS in depth
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