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Lewis Shand Smith, acting Chair; Samantha Barrass, Chief Executive; and Alexandra Marks, Chief Adjudicator, hosted a webinar series to talk about how the BBRS will work and to answer any questions.

The events introduced the BBRS and its leadership team to businesses and stakeholders and let people know about our aims, our progress to date, and our approach to resolving disputes.

Webinar transcripts, audio and video files