Register your interest

Register your interest

We invite you to register your interest in using our service to resolve your complaint.

All you need to do is share some basic information with us using the form below. We will use these details to help us understand the overall level of interest in the BBRS, in accordance with our Privacy Policy.

When we are ready to launch our full service, we will contact all businesses that have registered an interest and invite you to submit a detailed complaint application. We expect our full service to be available in summer 2020, but due to COVID-19 disruption might be delayed until later this year. We will provide more details when they are known.

If you are unsure about your eligibility for inclusion, please do register your interest and we will discuss your eligibility when we contact you.

To be considered for selection as part of the Live Pilot, please select the required option below.

Please see our FAQs for more information about our service, including guidance on eligibility and how we will use your data.

This form will take less than 10 minutes to complete.